Marine Clean Solutions
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HELP CENTER

Frequently Asked Questions

Answers to the questions we get most often about our services, compliance framework and how to start working with Marine Clean Solutions. Can't find what you need? Reach out directly — contact details are at the bottom of this page.

ABOUT MCS

What does Marine Clean Solutions do?

MCS is an integrated energy and logistics platform based in Miami, Florida. Our core business is maintenance services for drilling rigs and oil wells, spare parts and oil bases sourcing (including Phillips 66 products), and international trading of energy commodities such as petcoke, sulphur, LNG and petroleum derivatives. We also provide maritime and port coordination, specialized logistics and technical services.

Which markets does MCS operate in?

We operate internationally in energy commodities trading (petcoke, sulphur and petroleum derivatives). For Venezuela specifically, our activity is limited to oil bases, spare parts and maintenance services, in accordance with our compliance framework.

Where is MCS located?

Our office is at 11231 NW 20th Street, Suite 140-337, Miami, FL 33172, USA. Our operations and logistics support extend globally.

WORKING WITH US

How can I request a quote or start doing business with MCS?

Contact us through the form or details in our Contact section with a brief description of what you need (product, service, volume, destination). Our commercial team will follow up to define next steps, which typically include a KYC/KYP onboarding process before any transaction is executed.

What information do I need to provide to become a client or supplier?

As part of our compliance standards, we require standard KYC/KYP documentation (corporate registration, identification of beneficial owners, and basic company information) before formalizing any commercial relationship. Our compliance team will guide you through exactly what's needed for your specific case.

How long does it take to get a response?

We typically respond to commercial inquiries within 1-2 business days. For urgent operational matters, we recommend calling our office or toll-free line directly.

COMPLIANCE

Is MCS compliant with OFAC regulations?

Yes. MCS operates under an Enhanced Compliance Plan aligned with the framework for OFAC Compliance Commitments of the U.S. Department of the Treasury, including advanced KYCC controls, maritime risk monitoring and international alignment protocols. You can download our compliance manuals in the Documents section of our site.

Where can I find your compliance documentation?

Our Enhanced Compliance Plan is available as a free PDF download, in both English and Spanish, in the Documents section of our homepage.

LOGISTICS & OPERATIONS

Does MCS handle vessel chartering and port coordination?

Yes. We coordinate tanker and bulk carrier chartering under spot or long-term contracts, oversee loading/discharge processes, issue international documentation (Bill of Lading, Cargo Manifests), and provide port agency services to ensure safe, delay-free operations.

Do you offer maintenance services for drilling rigs and wells?

Yes — this is one of our core services. We provide maintenance for drilling rigs and oil wells, along with sourcing of the spare parts and oil bases needed for field operations. Pricing depends on the specific parts and scope required, which we evaluate case by case.

What products does MCS trade internationally?

Our international trading desk handles granulated sulphur, petroleum coke (petcoke), liquefied natural gas (LNG) logistics, and specialized chemical additives for industrial and refining processes.

Still have questions? Our team is happy to help directly.

CONTACT MCS